Your 5-Step September Action Plan
A friend recently told me that to her, Labor Day feels more like New Year’s Eve than December 31st does. I must agree. It seems we never...
The 3 Broken Systems that Are Driving You Nuts at Work
Let’s talk about the systems at play around you. What the hell are systems? Well, they’re the underlying patterns and structures that...
Negative Capabilities: The Powerful Leadership Tool No One Ever Talks About
We’ve all had that uh-oh moment when a situation, problem or issue arises that is so complex, we don’t know what’s really happening, what...
The Oft-missed, Surefire Sign Your Employee is About to Quit
Many years ago, I was in a meeting with two of my bosses (I actually had 3 at the time) when I was informed that they had made a very...
The Road to Hell Isn't Paved with Good Intentions, but Rather Bad Ones We're Mistaking for Good Ones
Years ago, when I was a shiny new leader, I had an employee I thought the world of. Let’s call her Lisa. Lisa was very bright, very...
How to Have Compassion for the Office Jerk
There’s the micro-manager, the credit stealer, the work shirker, the back-handed complimenter, the underminer, the liar, the manipulator,...
The Power of the Pause
Last week, I received an email from the administrator of a course I had just registered for. The email stated that they had offered me...
Flakey? Or Just Bored? How to Support Variety Seeking Employees.
If you ever want to know what happens when a person with a high need for variety is denied it, simply watch a salesperson in a long...
Believe It or Not, Big Egos Can Make for Great Employees. Here’s How to Support Them.
Ego arises from our need for significance. There’s nothing wrong with needing to feel significant. It’s simply the need to feel that we...
How to Support Anxious, Risk Averse Employees
The late spiritual teacher Ram Dass once wrote, “What I’ve noticed in most of the institutions I’ve been part of is that for the first...
