

The Road to Hell Isn't Paved with Good Intentions, but Rather Bad Ones We're Mistaking for Good Ones
Years ago, when I was a shiny new leader, I had an employee I thought the world of. Let’s call her Lisa. Lisa was very bright, very...

How to Have Compassion for the Office Jerk
There’s the micro-manager, the credit stealer, the work shirker, the back-handed complimenter, the underminer, the liar, the manipulator,...


The Power of the Pause
Last week, I received an email from the administrator of a course I had just registered for. The email stated that they had offered me...


Flakey? Or Just Bored? How to Support Variety Seeking Employees.
If you ever want to know what happens when a person with a high need for variety is denied it, simply watch a salesperson in a long...


Believe It or Not, Big Egos Can Make for Great Employees. Here’s How to Support Them.
Ego arises from our need for significance. There’s nothing wrong with needing to feel significant. It’s simply the need to feel that we...


How to Support Anxious, Risk Averse Employees
The late spiritual teacher Ram Dass once wrote, “What I’ve noticed in most of the institutions I’ve been part of is that for the first...

How to Understand the Forces that Have Shaped You and Everyone You Work With
Imagine you’re leading a cross-departmental task force where you and a group of people are building an important new product feature. The...


My Favorite Coaching Question: What Are You Predicting?
Here’s a fun fact. Your brain wasn’t designed for thinking or creating or caring or even communicating. Nuh-uh. Your brain evolved for...


7 Ways to Make Leadership Training Stick
Talent is everything. Any leader can tell you that. According to DDI’s Global Leadership Forecast for 2021, three of the four top CEO...

Closing Speech for Year Zero Studios Co-op Students
Last week, I was honored to deliver an end-of-year closing speech to a group of extraordinary students who were completing their co-op...