

How to Stay Centered During Difficult Meetings
Miles has a tough meeting at 2pm. It’s tough because his department has missed its Q1 target by 30%. And it doesn’t appear next quarter...


What's Really Going on When Fear and Ego Have Their Way with You
If you’ve been reading this blog for a while, you know that I spend a lot of time talking about the dangers of an overattachment to our...


Why You're Not Doing the Things You Want to Do
Marta plans to leave her corporate job for a more exciting one at an early-stage start-up. She’s been planning to leave for four years....


How to Manage Up at Work
Years ago, I was on the digital advisory board of a large newspaper company. We had four meetings per year, after which, we’d go for a...

Why Venting at Work is So Dangerous
Sharon likes to vent. She works in a high-pressure job where deadlines are critical, and quality is imperative. And yet, it seems that...

Are You Coaching for Compliance? Or Coaching with Empathy?
Pam knows exactly how things should be done. She also knows how her employees should act and how they should think. Truth be told, she...


Stop Torturing Your Best Players
Many, many years ago when I was a corporate VP, I had one of the most creative, energetic and effective sales directors I’ve ever worked...


Do You Respect Your Employees' Time? Are You Sure?
On Sunday evenings, Clara likes to get herself organized for the week ahead. She reviews her to-do list, consults her calendar and preps...


When to Be Patient. And When to Be Impatient.
When I was little, my kindergarten class took a field trip to a dairy farm where each of us took turns milking a real live cow. Rather...

Is it Better to Be Optimistic or Positive? (Yes, there's a difference)
When I was a teenager, I had a big ol’ crush on Michael J. Fox. I loved him so much, I rewrote the lyrics to Mr. Sandman to make them...