
What the Hell Happens at Age 38?
Karim feels stuck. He knows he could be doing more. He just doesn’t know what he should be doing more of. He used to know exactly what he...


6 Things to Know About Building an Online Business
Thinking of breaking out of the 9 to 5? You’re not alone. As a leadership coach, I’ve worked with many clients who dream of freedom,...


You Can't Change a Poor Performer's Personality. Stop Trying.
When Travis hired Maggie to be his Director of Customer Success, he couldn’t be more thrilled. She was warm and funny, and that came...

Are You in a Bubble?
A long time ago, I worked in the newspaper industry. The people at the top of that industry were very, very powerful. The words they...


Your 5-Step September Action Plan
A friend recently told me that to her, Labor Day feels more like New Year’s Eve than December 31st does. I must agree. It seems we never...

The 3 Broken Systems that Are Driving You Nuts at Work
Let’s talk about the systems at play around you. What the hell are systems? Well, they’re the underlying patterns and structures that...


Negative Capabilities: The Powerful Leadership Tool No One Ever Talks About
We’ve all had that uh-oh moment when a situation, problem or issue arises that is so complex, we don’t know what’s really happening, what...


The Oft-missed, Surefire Sign Your Employee is About to Quit
Many years ago, I was in a meeting with two of my bosses (I actually had 3 at the time) when I was informed that they had made a very...


The Road to Hell Isn't Paved with Good Intentions, but Rather Bad Ones We're Mistaking for Good Ones
Years ago, when I was a shiny new leader, I had an employee I thought the world of. Let’s call her Lisa. Lisa was very bright, very...

How to Have Compassion for the Office Jerk
There’s the micro-manager, the credit stealer, the work shirker, the back-handed complimenter, the underminer, the liar, the manipulator,...