Stop Torturing Your Best Players
Many, many years ago when I was a corporate VP, I had one of the most creative, energetic and effective sales directors I’ve ever worked...
Do You Respect Your Employees' Time? Are You Sure?
On Sunday evenings, Clara likes to get herself organized for the week ahead. She reviews her to-do list, consults her calendar and preps...
When to Be Patient. And When to Be Impatient.
When I was little, my kindergarten class took a field trip to a dairy farm where each of us took turns milking a real live cow. Rather...
Is it Better to Be Optimistic or Positive? (Yes, there's a difference)
When I was a teenager, I had a big ol’ crush on Michael J. Fox. I loved him so much, I rewrote the lyrics to Mr. Sandman to make them...
How to Let Go of Being Right
I don’t know about you, but I freaking looooooove being right. It’s so satisfying. So confirming. So very, very ego boosting. Wait. Is...
How Approachable Are You?
Let me ask you something. How do you react when an employee or colleague pops by your office? Or when they spontaneously call you on the...
Are You a Good Team Motivator? How Do You Know?
Bob and Sally are both director-level leaders at a soon to launch e-commerce company (or fintech company, or protein replacement company...
Good Fear. Bad Fear.
Victor lost his job nine months ago. After a couple of weeks of denial, anger, etc., he reached out to his network. There weren’t any...
The Insidious Danger of Drifting Goals
It all starts with what we believe is a temporary downturn. Say, there’s a global pandemic that has shut down large sectors of the...
How to Put One Foot in Front of the Other
Due to a forecasting change imposed by her overwhelmed and fearful boss, Mira’s annual sales target for next year is twice as big as she...